Inside Resolving Disputes Online

Colin Rule is CEO of Mediate.com and Arbitrate.com.  In 2011 Colin co-founded Modria.com, an Online Dispute Resolution (ODR) provider based in Silicon Valley, which was acquired by Tyler Technologies in 2017.  From 2017 to 2020 Colin served as Vice President of ODR at Tyler.  From 2003 to 2011 Colin was Director of ODR for eBay and PayPal. Colin is the author of Online Dispute Resolution for Business and co-author of The New Handshake: ODR and the Future of Consumer Protection. He is currently Co-Chair of the Advisory Board of the National Center for Technology and Dispute Resolution at UMass-Amherst and a Fellow at the Gould Center for Conflict Resolution at Stanford Law School.